- There were members of Showsec staff in the City Room who were injured by the explosion.
- Immediately after the explosion, the Showsec Head of Security instructed Showsec staff to divert people away from the City Room.
- A radio message was broadcast shortly after the explosion requesting any Showsec staff with first aid skills to go to the City Room.
- Members of Showsec staff, including those who had been injured by the bomb, did their best to help those affected by the explosion.
Sierra Control Room
The Showsec Head of Security, Thomas Rigby, was with Miriam Stone in the Sierra Control Room when the bomb exploded.He heard a loud bang and saw the CCTV monitors go white. When the video feed returned, he could see seriously injured people on the floor in the City Room.
Thomas Rigby radioed those Showsec staff not in the City Room.He instructed them to divert people away from the City Room and to use every alternative exit.
Miriam Stone asked Thomas Rigby if there were any Showsec staff who were first aid trained.“Requested for any staff from Showsec that has any first aid skills to City Rooms [sic].” Thomas Rigby believes that at least five Showsec staff responded to this request.The Showsec radio log records that, at 22:42, a message was broadcast as follows:
In the City Room
David Middleton was the senior Showsec staff member in the City Room at the time of the explosion.He was knocked to the floor. A colleague picked him up and dragged him through the Arena doors. David Middleton then began diverting people away from the doors that led back into the City Room.
Daniel Perry initially assisted David Middleton out of the City Room immediately after the blast. He then helped organise “a staff line in [order] to divert people away from the arena”.
Jordan Beak was a Showsec Supervisor.“really bright flash of light”. He was temporarily blinded. When his vision returned, he was standing on the Arena concourse. He did not know how he had got there.He was standing with David Middleton facing the grey doors when he saw a
He went back into the City Room. He grabbed T‑shirts from the merchandise stall to cover people up and to be applied as dressings.He did what he could to help the injured. He covered Michelle Kiss. He later assisted people away from the City Room.
Robert Atkinson, a Showsec Steward, was on the raised walkway with Kyle Lawler when the bomb detonated.He went to the City Room. While in the City Room, he did what he could to assist the casualties, one of whom was Sorrell Leczkowski.
Megan Balmer, a Showsec Supervisor, was by the doors into the Arena facing the concourse.The explosion forced her through the doors. Initially, she ran in the direction of Hunts Bank. She was instructed by a colleague to evacuate people through that exit and released a set of doors to allow this. She heard a request for first aiders who were willing to help. Having requalified in first aid 18 months earlier, she made her way to the City Room.
Once in the City Room, Megan Balmer did what she could to help the casualties, including applying tourniquets, dressing wounds and offering reassurance.She checked on Wendy Fawell, but found there was nothing she could do to help. She sought to provide assistance to Kelly Brewster. She also helped a casualty down to the Casualty Clearing Station.
Amy Barratt, a Showsec Door Supervisor, was in the Arena bowl when she heard “a loud bang”. She heard an instruction over the radio to open the barriers and let people exit out of the back gate of the Victoria Exchange Complex. Having done this, she made her way towards the City Room. She heard a request for people with first aid training. She had done a first aid at work course some years before. Wanting to help, she made her way to the City Room.
Once in the City Room, she did what she could for those who were injured,including checking Saffie‑Rose Roussos and Wendy Fawell.
Other Showsec staff members tried to help those who were killed by the explosion. Usman Ahmed and Jade Samuels sought to assist Alison Howe.Jade Samuels also bent down next to John Atkinson for a short time. Akeel Butt was with those helping John Atkinson.